Success Story - Sarah Cunliffe, True Freedom
“Action PAs have enabled me to focus on my goals for growth”
Every business owner knows that the admin is necessary and somewhat crucial, but not every business owner knows that their time spent doing such could actually be costing them revenue of up to 412%.
6 months ago, Sarah at True Freedom was working upwards of 65 hours a week. Despite having once worked as a PA in the past, the mounting admin tasks quickly became something of a nuisance, and actually hindered her capacity to grow the business.
One of the biggest time consumers was the comms between herself and clients. Sarah found herself setting aside time in her busy schedule to reply to emails, arrange client appointments, manage customer queries and more. Which meant that she wasn’t utilising her time and energy building the company’s revenue.
We sat down with Sarah to see how we could support her in her business and assist her in increasing her revenue. Having weighed up the options, Sarah decided to put her faith in us, and began outsourcing her administrative tasks to Action PAs.
Easing herself in Sarah started on the Ruby package with 15 hours per month which meant that she was able to delegate:
• Email and diary management
• Client servicing
Having quickly seen the benefits only 2 months in, Sarah promptly upgraded to our diamond package with 25 hours per month. Which in-turn, meant she was able to delegate so much more:
• Critical non-essential gifts
• Weekly reporting of the business
• Monthly newsletters
• Company goals
• Sending GDPR documents to clients
• CRM management
After 6 months of working with us, Sarah has been able to utilize her time and increase her client base without the weight of admin. This has increased her monthly turnover by 412% over our monthly fees.
As a result, Sarah has now published 2 books and taking on another employee for True Freedom. She also is able to direct her energy each week to giving her clients the fantastic service they come to see her for.
Not only do we support our clients increasing their turnover, we assist in giving them back their laser light focus, bringing structure to their day, and (most importantly) leave them with a smile on their face.
If you’d like any more information about how we help business owners gain control of their business, please contact us.